当社のすべての製品は、厳格な品質検査を受け、関連する国/地域の安全基準に準拠しています。

さまざまなニコチン強度（0%、2%、3%、5%など）を提供しています。

寿命は、モデルあたりのパフの総数（たとえば、20,000パフ、50,000パフ、100,000パフ）と使用頻度に依存します。

イチゴスイカ、ブルーベリースムージー、マンゴーピーチ、グレープフルーツミントなど、果物、飲み物、ミント、デザートフレーバーなど、さまざまなフレーバーを提供しています。

Store in a cool, dry place away from direct sunlight, heat, or humidity. Keep out of reach of children and pets.

Most disposable e-cigarettes have a Type-C charging port, which allows you to charge the e-liquid before it runs out. Once the e-liquid is depleted, it cannot be refilled.

You must be of legal smoking age (18 or 21 in most areas). Age verification may be required.

Depending on your location, we accept credit cards, debit cards, PayPal, bank transfers, and other payment methods, including cryptocurrencies. You can also view all payment methods on the payment page of our website.

誤ったクレジットカード情報、資金不足、支払いプロバイダーの問題など、さまざまな理由で支払いを減らすことができます。

You can request an invoice during checkout, and we’ll email it to you.

We do not offer COD. You must use an online payment method when placing your order.

Yes, if you have a discount code or gift card, you can enter it during checkout to receive the discount.

We implement several measures to ensure payment security, including encryption and PCI-compliant payment processing.

支払いが成功した後、詳細な注文情報を含む注文確認メールが届きます。

Once an order has entered the packaging process, it cannot be changed. If you have any changes, please contact Customer Service as soon as possible.

If you require a refund, please contact our Customer Service team and provide the order details. We will assist you with your refund request according to our refund policy.

Log in to your account and go to the “My Account” page. In the Order History section, you can view payment information and order status for past orders.

Countries that we can ship with DDP (Delivery duty paid) Method, it doesn’t request you do customs clearance and no duties for you.

• USA –  UPS Express (except Alaska and Hawaii)
• UK –  Local DPD Express
• Europe – UPS Express/ DPD Express/ DHL Express

Country lists of Europe DDP Method: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.

Shipments to European countries except UK will be cleared in Germany and shipped to other European countries from Germany.

• UAE (Dubai only)
• South Africa
• ベトナム
• West Malaysia（expcet Kalimantan Island）

Other countries
Except these countries list above, you need to do customs clearance and pay duties when package arrived to your customs, regarding to how much tax you need to pay, please inquiry local customs for details.

あなたの習慣はあなたが提供することを要求するかもしれません business license too. (if any)

Currently, we offer free shipping for orders of 50 or more items within Europe.

Shipping charges are typically calculated based on the weight of the item, the destination, and the selected shipping method. You can view shipping charges during checkout.

If your package is lost or significantly delayed, please contact our customer support team. We will investigate and assist in resolving the issue.

パッケージのステータスを追跡するために、当社のウェブサイトに専用のセクションがあります。

現在、ノルウェーやスイスなどの国を除き、輸送するために出荷するほとんどの国は関税を必要としません。

配送時間は製品によって異なり、出荷時間は7〜14営業日です。

データの暗号化、ファイアウォール、定期的なセキュリティ監査など、データとトランザクションを保護するために、複数のセキュリティを使用しています。

当社はプライバシーポリシーを厳密に遵守し、お客様の個人情報を販売または共有することはありません。

We use a PCI-compliant secure payment processing system to ensure the security of your payment information.

A strong password should use a combination of letters, numbers, and special characters. Avoid easily guessed information such as birthdays. Changing your password regularly is also a way to enhance security.

Check the website’s URL to ensure it matches the official website. Also, check for the SSL certificate, which should indicate that the website is secure.

If you notice any suspicious activity or security issues, please contact our customer support immediately. We will investigate and take necessary action.

Yes, we have implemented anti-phishing measures to help prevent fraudulent activity on malicious websites and emails.

使い捨ての電子タバコには、長期保証が付いていません。

欠陥のある製品と注文番号の写真をカスタマーサービスのメールアドレスに送信してください。

使い捨て製品の性質により、欠陥または破損したアイテムの返品または交換のみを受け入れます。
返品の資格を得るには、アイテムが受け取ったときと同じ状態で、未使用、タグが添付され、元のパッケージにある必要があります。

パッケージを受け取った後に払い戻しが必要な場合は、カスタマーサービスチームに連絡して注文の詳細を提供してください。

Please check local laws before purchasing. We are not responsible for cancellations or returns due to legal restrictions in your area.

Most airlines allow e-cigarettes in carry-on baggage, but they are not allowed in checked baggage. Their use on board is strictly prohibited. Please check with your airline before traveling.

We strictly adhere to data protection regulations and collect and use your personal information only for order processing and customer service purposes, protected by encryption technology.

Yes, we welcome wholesale and distributor inquiries. Please contact our sales team for pricing and terms.
深Shenzhenに独自の貨物輸送業者がいる場合は、発送または配達することができます。

You can contact us via live chat, email, WhatsApp, or our social media channels. We typically respond within 24 hours.