We ship parcels via air channels for fast transit times, undamaged goods and the convenience of real-time online tracking of orders. We work with renowned courier services such as DHL, DPD, UPS and FedEx to ensure swift and secure delivery to your door.

Typically, packages will arrive within 10-15 business days of our shipment. Please note that delivery times may vary due to factors such as customs clearance and local postal services. The shipping time may also be extended in case of unavoidable factors. Please understand.

We take care of customs clearance for you, with no additional charges. Our dedicated team ensures smooth processing, eliminating any extra fees or delays. Sit back and relax knowing that your order will be delivered hassle-free, with all customs formalities handled by us.

If there is anything you don't understand about the transportation process, you can contact us and we will answer you in detail.

Usually, we can give you a refund if we haven't shipped your order after you paid. If we have already shipped the item, then a refund cannot be requested.

In the process of transportation, because of the logistics transportation causes damage or loss of the package, we can apply for a refund to you according to the actual please money. We can also apply for a refund in most of the countries where the package is cleared because it is detained by the customs. (Except for a few countries that do not include customs clearance)

Normally, we can't refund after you receive the parcel, if the parcel is faulty, you can apply for after-sale service from us.

While the package is in transit, you can always reach out to us for information about the package.
You receive the parcel if the product flavor is wrong, the product is damaged, not working properly. Please take a photo or video, feel free to find us to apply for after-sale, we will send you a replacement product or give you a partial refund according to your photo or video.
If you have any questions about after-sales service, feel free to find us and we will give you detailed answers.

We support PayPal payments, credit card payments, bank transfer payments, Western Union payments, cryptocurrency payments and other payment methods. We provide you with a guaranteed transaction method. Avoid you being cheated. You can also contact us if you have other common payment methods.

We protect your personal information, including phone numbers, products purchased. Absolutely no information will be disclosed, so you can fill out the form with confidence.

We do not label the products purchased when it comes to their packaging. This prevents customs from coming to you through the package information. We will also pack it wrapped in a full wrap with tape so that it will not get damp and avoid damage.